The rug arrived on time and was packaged very well. The rug is very thick and well made, it feels very luxurious underfoot. The colors are true to the photos on the website and it has added a wonderful touch of warmth and elegance to my living room.The customer service was also great, they helped me to find the perfect rug for my living room and they were very patient with all my questions.Overall, I am extremely satisfied with my purchase and I would definitely recommend this company to others. The quality of the rugs, customer service and the overall buying experience was excellent.
I am very impressed by your speedy service and most personal touches. I wish I needed another Kilm right away! Thank you for taking good care of my new rug and delivering it to me in such fine style. Thank you also for the good luck gift and post cards. You are the best in the field!